Frequently asked questions

One company with two products. WebScheduler Local is a local business discovery and visibility platform: customers discover businesses, services, professionals and jobs near them, and every business can have a free business profile. WebScheduler Bookings is online appointment scheduling for service businesses. Use one, or both together.

Related, but separate. A business profile on Local does not sign you up for Bookings, and you never have to buy anything to keep your profile. Bookings is paid software that runs on your own infrastructure. Booking straight from a Local profile with Bookings is coming soon; today a profile can link to any booking page.

In South Africa. Local serves South Africa on local.webscheduler.co.za and every other country on local.webscheduler.app. About the company.

No. There is no signup and no password. Just discover what is near you.

Type a name or keyword, then narrow it down by category, province and town, or press Use my location to sort by distance. Your browser asks permission first, you can refuse, and we never store where you are.

If you have shared your location, by distance, nearest first. Otherwise a small number of businesses picked out by hand, then the most complete profiles, then the most recent. Complete means the things you would want to know: category, address and map pin, phone, a way to reach them online, description, photos, services and hours. All of it is free to fill in, and nothing that costs money counts towards it.

Before any profile appears we confirm that whoever submitted it can receive email at the address they gave. A profile with the Verified Business badge has been through more: we have seen its company registration document and the owner's ID. Even then we do not check qualifications, licences or insurance. What the badge means.

Anyone who has used a business can leave a star rating and a few words. You confirm your email first, and a person here reads every review before it is published, good or bad. Your email is never shown, and the business can reply publicly.

No. A business profile on Local is free in every country: no monthly fee, no subscription, no commission and no card required. Nothing is held back if you never pay us.

Your business information and description, services with prices if you want them, phone, website and social links, address with a map pin, opening hours and public holiday hours, a logo and up to 8 photos, and customer reviews with your replies.

No. Your profile has its own address and already holds what most small business websites hold: services and prices, hours, photos, a map, WhatsApp and phone buttons, and reviews. Put that address anywhere you would put a website.

Fill in the business profile form. We email you a link; clicking it publishes your profile. It takes a couple of minutes. A business outside South Africa is taken to local.webscheduler.app automatically.

No password: go to manage your profile, enter the email on your profile, and we email you a sign in link. To remove it, message us from that email address.

Yes. Our profile setup service completes your profile for a single payment, and the profile stays free afterwards.

In South Africa, the badge tells customers we checked your registration document and the owner's ID. It also adds up to 6 more branches, up to 12 team members, a video, and job vacancies and replies on the Jobs board. It is R29.99 a month, and you only pay once your documents check out.

Outside South Africa, Plus adds the same extra sections: locations, team and vacancies. It is not a check of the business, and the Plus label never claims that it is. Plus is priced in US dollars and billed in South African rand by a South African company.

No. The order of discovery results is the same whether you pay us or not. Not for Verified, not for Plus, not for the setup service.

Any time, from your dashboard. The upgrade stays until the end of the month you have paid for, and your free profile is completely unaffected.

Practices, salons, studios and every service business that runs on a calendar, from one provider to many branches.

Bookings runs on your own server or hosting account. Your appointments, customers and business data live with you, not on a third party platform.

See pricing. One flat monthly price per plan, no per booking fees. Outside South Africa, ask us for a price for your country.

Use the contact form. We usually reply within one business day.

Only what is needed to run our services and reply to you. Our privacy policy sets out what we collect and why, in line with POPIA. We do not sell personal information or share it for advertising.